How to Invoice Clients for your SMMA

For SMMA professionals and agency owners, managing payments, invoicing, and contracts can be a huge task to undertake, especially when you're working with multiple clients. 

To help you navigate the complexities of these financial transactions, we’ve put together an essential guide for getting paid.

How to Invoice Clients for your SMMA


An essential component of running a SMMA is making sure your clients pay you. These funds go to running your business and helping you provide the best services to your clients.

As long as you structure your invoices properly, standardize your invoicing process, choose the right payment methods for your invoices, and implement certain methods to streamline the invoicing process, you can ensure that your SMMA continues to receive the funds that it’s due.

Creating Professional Invoices for SMMA Services


When you’re providing services as a SMMA, it’s essential to make sure that your invoices are professional-looking and free of any mistakes that can reflect badly on your agency.

Here are a few tips to help you create invoices that make a good impression on clients and contain all the information that you need to ensure that your agency gets paid:

1. Use Online Invoicing Software 

Online invoicing software makes it easy to create and send professional-looking invoices, track payments, manage overdue accounts, and handle other accounting tasks. 

There are plenty of invoicing software options available, such as Zoho Invoice, FreshBooks, QuickBooks Online, and Xero.

Zoho invoice

2. Include all Relevant Information 

Be sure that your invoice contains all of the relevant information, including:

  • The client’s name and contact information

  • The date of purchase or service rendered

  • The services provided (along with details about any related materials, such as images or videos)

  • The total amount due

SMMA invoice example

3. Include Payment Terms 

Clearly state your payment terms on the invoice, including when the payment is due, what forms of payment you accept, and if there are any late fees associated with overdue payments. 

4. Check for Accuracy 

Before sending out your invoice to a client, double-check all the details to make sure that they are correct. 

The last thing you want is to accidentally overcharge your client, or overlook an item or service that you should be charging for.  

5. Send the Invoice Right Away 

Make sure you send out your invoice as soon as possible after completing a service or delivering materials to your client. 

This will help ensure that you get paid on time and avoid any potential disputes about the quality of work performed. 

Structuring Payment Processes and Terms


When it comes to getting paid, it’s important to understand the different types of payment structures and terms that you can offer clients. 

Choosing one or the other helps you come up with a standardized schedule for your invoicing, ensuring that there is a steady flow of payments into your agency. 

  • Typically, SMMA professionals and agency owners will structure their payments based on either a one-time fee for a deliverable or an ongoing retainer fee for services rendered over a period of time. 

  • If you opt for a one-time fee structure, then you will need to request payment upfront before any services are rendered.

  • This ensures that your agency is not left with unpaid invoices and can help protect against clients who decide to cancel their contracts early or fail to pay their full balance due. 

Offering retainer services means that you will be providing ongoing services for a period of time and charging a flat fee each month.

  • To avoid unpaid invoices, it’s common practice for agency owners to require a certain amount upfront at the beginning of a contract, followed by monthly payments for services rendered.

You should also include language in your contracts that addresses how late fees, cancellation fees, or refunds will be handled in case something changes with the client’s payment structure.

Choosing the Right Payment Methods For Your SMMA


When it comes to payment processing, you should choose a method that is both secure and convenient for your clients. Here are some of the payment methods that you can use in your invoicing:

  • Online Payment Gateways: Integrate secure online payment gateways into your invoicing system, allowing clients to pay via credit cards, PayPal, or other digital payment methods. This enhances convenience and speeds up the payment process.

  • Bank Transfers: Provide bank account details for clients who prefer direct transfers. Always double-check to see that the provided information is accurate and updated.

  • Automated Clearing House (ACH): ACH transfers offer a cost-effective way to receive payments directly from clients' bank accounts, which reduces transaction fees.

  • Digital Wallets: Embrace new payment options like digital wallets (e.g., Apple Pay, Google Pay) to cater to tech-savvy clients.

Apple Pay

Methods For Streamlining Payments for Your SMMA


To ensure smooth payment processing and reduce the time spent managing invoices, it’s important to create efficient systems for handling payments and invoicing.

Here are a few strategies you can adopt to streamline payment processes in your SMMA: 

Set up automated reminders: Setting up automated email or SMS reminders will help make sure that clients don’t forget to make payments on time.

SMMA invoicing automated reminders
  • Integrate payment services: Integrate your invoicing system with a payment service like Stripe or PayPal, allowing clients to pay directly from the invoice. This eliminates the need for you to manually collect and deposit payments.

Paypal payments
  • Create a standardized billing process: Create a consistent and organized process for managing invoices and payments. Make sure that all necessary information (such as client contact details, payment terms, etc.) is documented clearly and accurately. 

Wrapping Up: How to Invoice Clients for your SMMA


Managing payments and invoicing is an integral part of running a successful SMMA. 

In this article, we've covered the following topics:

  • Best practices for creating professional invoices 

  • Understanding payment processes and terms 

  • Choosing the right payment methods for invoicing 

  • Streamlining payments to create efficient systems

By following these tips and best practices, you can ensure that your SMMA’s financial transactions run smoothly and efficiently.

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